ORDERS TAKE 3-5 WORKING DAYS TO BE DELIVERED.
WHILE WE ENCOURAGE IN-STORE RETURNS, PLEASE BE INFORMED THAT FOR ONLINE ORDERS, RETURNS ARE ONLY PROCESSED AT OUR BRANCH DUE TO OPERATIONAL REASONS. HOWEVER, WE DO ACCEPT EXCHANGE REQUESTS ONLINE.
EXCHANGED ITEMS MUST COMPLY WITH OUR EXCHANGE POLICY:
1) ITEMS MUST BE RETURNED UNWORN, UNDAMAGED, AND UNWASHED WITH ALL TAGS STILL ATTACHED.
2) THE ORIGINAL FULL PACKAGING MUST BE INCLUDED IN THE SAME CONDITION AS RECEIVED.
3) EXCHANGES MUST BE REQUESTED WITHIN 1 WEEK AFTER RECEIVING THE ORDER.
4) EXCHANGE SHIPPING CHARGES ARE THE RESPONSIBILITY OF THE CUSTOMER.
PLEASE NOTE THAT ANY EXCHANGES THAT DO NOT MEET OUR POLICY WILL NOT BE ACCEPTED.
**IMPORTANT NOTE:
THIS POLICY DOESN’T APPLY TO ANY ITEM THAT IS ON SALE. SUCH ITEMS CANNOT BE RETURNED OR EXCHANGED.
THANK YOU FOR UNDERSTANDING OUR TERMS. IF YOU HAVE ANY FURTHER QUESTIONS, PLEASE DO NOT HESITATE TO CONTACT US.